Terms of service

Preamble

This website is operated by ronkane.com. The terms "we", "our", or "us" refer to Ronkane. By accessing our site or making a purchase, you agree to be bound by these Terms of Service, as well as our other policies and legal notices.

These terms apply to all users of the site: customers, suppliers, partners, content contributors, and others.

Please read these terms carefully before using our site. If you disagree with any part of these terms, please do not access the site or use its services.

Any new features added to our online store will also be subject to these Terms. You can consult the most recent version at any time on this page. We reserve the right to update them at our discretion. Continued use of our site implies acceptance of any changes.

Article 1 – Store Terms

By accepting these Terms, you confirm that you are of legal age in your country or region of residence, or that you have obtained the consent of a legal guardian to allow your dependents to use our site.

You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction, including intellectual property rights.

Distributing viruses or any malicious code is strictly prohibited.

Any violation of these terms may result in the immediate termination of our services to you.

Article 2 – General Conditions

We reserve the right to deny access to our Services to anyone, at any time, for any reason.

You understand that your data (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements. Banking information is always encrypted during transmission.

You agree not to reproduce, resell, or exploit any part of our Services without our written permission.

Article 3 – Reliability of Information

The content on our site is provided for informational purposes only. We do not guarantee the accuracy or completeness of the information. It is your responsibility to consult additional sources before making any decisions based on this content.

Article 4 – Price & Service Changes

The prices of our products may change without notice. We also reserve the right to suspend or remove any part of the site without prior notification.

Article 5 – Products or Services

Some products may only be available online. These items may be in limited quantities and subject to our Refund & Return Policy.

We strive to display product colours as accurately as possible, but cannot guarantee a perfect match with your screen.

We reserve the right to limit the sale of our products or services to any person or region, and to modify or discontinue any item without notice.

Article 6 – Billing & Customer Account

We may refuse or limit orders at our discretion, especially if we suspect purchases made for resale.

You agree to provide accurate and up-to-date information regarding your purchases and contact details. This includes credit card info, addresses, and email.

Article 7 – Third-Party Tools

Some tools available on our site are provided by third-party vendors. We do not control or guarantee their operation.

Use of these tools is at your own risk. Be sure to understand their terms of use before interacting with them.

Article 8 – External Links

Our site may contain links to third-party platforms. We are not responsible for the content or policies of these websites. Any issues or questions must be addressed directly to those third parties.

Article 9 – Comments & Suggestions

Any content you send us (ideas, feedback, suggestions) may be freely used by Ronkane without any obligation of confidentiality or compensation.

You agree not to post any illegal, defamatory, threatening, or infringing content.

Article 10 – Personal Data

The management of your personal data is detailed in our Privacy Policy.

Article 11 – Errors and Corrections

Typographical errors or inaccuracies may appear on the site. We reserve the right to correct them at any time without notice.

Article 12 – Prohibited Uses

You are prohibited from using our site for:

  • Any illegal or abusive activity

  • Infringing on others’ rights

  • Posting harmful, hateful, or misleading content

  • Collecting other users’ personal data

  • Injecting malicious code

  • Disrupting the site’s functionality

Any violation may result in immediate termination of access to the site.

Article 13 – Limitation of Liability

Use of our site and services is at your own risk. We offer no guarantees regarding performance, security, or accuracy of the service.

Ronkane shall not be held liable for any direct or indirect loss resulting from use of our site.

Article 14 – Indemnification

You agree to indemnify Ronkane against any claims or demands related to a violation of these terms or infringement of third-party rights.

Article 15 – Severability

If any provision is deemed invalid by a competent court, it will not affect the validity of the remaining provisions.

Article 16 – Termination

These terms remain in effect until terminated by either party. You may terminate them by discontinuing use of the site. In case of violation, we may terminate your access to the Services without notice.

Article 17 – Entire Agreement

These Terms represent the full agreement between you and Ronkane. No ambiguity will be interpreted against the drafting party.

Article 18 – Governing Law

These terms are governed by the laws of Australia. In case of dispute, the competent jurisdiction will be that of Victoria, Australia, where Ronkane is headquartered.

Article 19 – Changes to Terms

We reserve the right to update these Terms at any time. The most current version is available on this page. Your continued use of the site implies acceptance of these changes.

Article 20 – Contact

If you have any questions or need assistance, our customer service team is here to help:

📧 Email: help@ronkane.com
📞 Phone: +61 1800 930 414
📍 Address: 158 Gertrude Street, Fitzroy VIC 3065, Australia

Customer Service Hours (AEST – Melbourne):

  • Monday to Friday: 9:00am – 5:00pm

  • Saturday & Sunday: 10:00am – 2:00pm

We aim to respond to all enquiries within 24 hours.

For more support, visit our Contact Us page.